Shipping costs:

MAKING A PAYMENT:

We accept the following credit & debit cards on The Lanes Garden Shop web site, through our secure payment server Lloyds TSB Cardnet Merchant Services, Protx & Paypal

Visa, Mastercard, Visa Delta, Visa Electron, Solo, Maestro UK, JCB.

Payment can only be accepted in pound sterling converstions are available from Euro.

All credit & debit cards are subject to validation checks and authorisation by the card issuer when you place an order. If the issuer of your payment card refuses or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery.

The Lanes Garden Shop accepts UK cheques crossed and made payable to: Lanes Garden Shop. All cheques must be cleared before products are dispatched.

All goods remain the property of The Lanes Garden Shop until full payment has been received.


UK DELIVERY:

We offer method of delivery, Standard Delivery. Some deliveries may require a signature on receipt of order. Collection Free to collect the item from our sop direct.

Depending on weight, size, order value and delivery method required, UK orders will either be sent 2nd Class Royal Mail, 1st Class Royal Mail, 1st Class Recorded Delivery, Special Delivery or by Parcelforce.

UK Standard Delivery for orders 
Regardless of the number of items you order. We aim to dispatch orders within 48 hours of receiving the order. (Excludes Weekends & Bank Holidays) Please allow 3-9 working days for delivery.

Our Delivery Charges are based on final package weight:

cost            weight
£2.25 upto   - 1kg
£3.50 upto   - 2kg
£4.95 upto   - 3kg
£5.95 upto   - 4kg
£7.50 upto   - 5kg
£9.95 upto   - 6kg
£15.95 upto - 8kg
£35.00 over - 20kg

Stone items flat rate for Englad & Wales @ £35 per delivery Address. Some items may take longer to order and deliver direct o your door, these items are marked with the delivery time on the product.

EXCEPTIONS TO DELIVERY COSTS:

The above delivery prices are for most UK mainland addresses. However, delivery to the Highlands & Islands of Scotland, Northern Ireland, Isle of Man & Isles of Scilly may incur an additional delivery charge and be excluded from Free Delivery for orders £65 and over. The Lanes Garden Shop will contact you prior to dispatch if applicable.

In the event an item is temporarily out of stock we will notify you by email of any delay and dispatch the item as soon as it is in stock.

We are happy to add delivery instructions to the front of a parcel. However, The Lanes Garden Shop cannot be held responsible for any loss or damage to the unattended parcel.


VAT (value added Tax)

All prices include VAT where applicable at the current rate of 15%


SECURITY

If you select the Pay by credit or debit card online button you will be linked to our 128 bit secure server, where you will be asked to enter your credit/debit card details. All transactions are manually processed through Llloyds TSB Cardnet and are100% safe